At MamaDoodle, every product is crafted with love, intention, and emotional connection. Because our items are 100% digital, all files are delivered instantly after purchase  which means:

All Sales Are Final

Since digital products cannot be “returned,” we do not offer refunds, exchanges, or cancellations once a purchase is completed.

However, your experience matters deeply to us, and we want you to feel supported and cared for.

If You Have an Issue With Your Order

Please contact us at [your email] if:

• You received the wrong file

• Your file is corrupted or not opening

• You accidentally purchased a duplicate

• You are unable to download your order

We’ll happily help you and ensure you receive the correct files.

Accidental Purchases

We understand mistakes happen. If you purchased the same product twice or made a technical error, reach out within 48 hours, and we’ll review your case with compassion.

Damaged or Corrupted Files

If your files arrive damaged, incomplete, or unreadable, we will resend or replace them at no extra cost.

Support

If you need help with file formats, printing recommendations, or download issues, email us anytime at Alturadigitalltd@gmail.com

We’re here for you.
With love,
MamaDoodle